Knowledgebase

Common server software requirements
All standard Apache modules are installed on the web servers, including...

Do you support Blogs on your packages?
Yes we do - you'll need to select a package that includes MySQL databases as all...

Do you support SSI (Server Side Includes)?
Yes we do. SSI (Server Side Includes) are tags that are placed in HTML pages, and...

Do you support Streaming on your servers?
Yes we do. Using the HTTP streaming method, we can support...

How can I limit an FTP user to a certain directory?
Additional FTP users added through the PoweredByPenguins Control Panel can be...

How do I access the error logs for my hosting package?
The raw access and error logs are kept in the 'logs' directory of your site. You...

How do I create streaming content?
That depends on the type of file you wish to stream. MP3 files can be created...

How do i edit php.ini (php settings) for my hosting package?
Because of the way in which we run PHP, you are able to customise its behaviour...

How do I install Locked Area Lite?
Before you install Locked Area Lite you need to create a folder that you want to...

How do i redirect my site?
To make a 301 redirect for a changed page, you need to add the following into a...

How do I run scheduled tasks (cron jobs) on my account?
Scheduled tasks (also known as cron jobs) can be set up though PoweredByPenguins. This feature...

How do I set up 404/500 error pages?
How do I set up 404/500 error pages?This article covers two ways to set up 404/500 error pages,...

How long are access logs and statistics stored for?
We store the current half-month that you are in and the previous three half-months. For example,...

I'm getting a 403 Forbidden message
A '403 Forbidden' message means that the browser has requested a page that it is not...

I've installed the formail script but my form isn't working
The Formmail Script is provided via the Hosting Control Panel, full usage...

I've uploaded my site but still see your new hosting page
When we create a hosting package, we place a simple index.html page into your hosting...

My links are not working, whats wrong
First of all, check that the link is correctly spelled, and that the correct case is...

What is the server path?
The path to your website is partially determined by...

What Java Support is in place at Powered By Penguins?
We support Javascript and Java Applets as standard as they are client-side. We do...